The ongoing Covid-19 pandemic is currently taking hold around the world and we hope that you and your loved ones are in good health. We have eased the cancellation policy for you while the government is implementing measures to get back to a normal life as soon as possible. A normal life includes relaxation, enjoyment and outdoor activities. These are the benefits which Lech am Arlberg and its idyllic mountains are best known for. Even though the mountains are considered the perfect retreat for an escape from the hectic workaday routine, we can only offer these benefits to a limited extent in the upcoming summer. We would like to summarize here what the implementation of the measures decided by the government in Lech looks like.
As of: 16.05.2020
As the measures are constantly being revised and by far not all our questions have been answered yet, data and information in this message may change.
ADJUSTED CANCELLATION CONDITIONS SUMMER 2020
To help you plan your next holiday and book it carefree, we are now making our cancellation policy even more flexible. We will not charge you any cancellation fees if you cancel your booking with us. Only in the case that the cancellation has not been arranged with us and there is no arrival (“No Show”), we will charge 50%. Commission: No commission required.
JOURNEY TO LECH/ZURS ARLBERG
At present, entry restrictions apply to travellers from risk areas. These include countries and regions that have been classified as risk areas by the Austrian Foreign Ministry. For further information please visit the website of the Austrian Foreign Ministry..
Large events are prohibited until further notice. In mid-May, museums and “places of presentation in the artistic-cultural field” should be able to open again. You can find an updated event plan here: Events Lech Zürs Summer 2020 (As of 15th of May, 2020)
GASTRONOMY AND CULINARY ARTS
Gastronomy and accommodation facilities will be opened step by step in mid-May. Our house will open its doors for you on the 11th of July, 2020. Gastronomy businesses, i.e. restaurants, guest houses, inns, coffee houses, espresso bars, pubs and the like will initially be allowed to open from 06:00 in the morning until 23:00 in the evening. Table reservations will be required and guests will be accompanied to the table by a staff member at the entrance. Groups of visitors may consist of a maximum of 4 adults plus their children, and a minimum distance of 1 metre from other visitors must be maintained, which is already ensured by structural or organisational measures taken by the operators. Guests must also wear protective masks, which may be taken off at the table. Employees must also wear a protective mask when in contact with guests. There must not be any objects at the table that are shared, including salt and pepper shakers, bread baskets, cutlery stands and similar items. Kitchen staff must wear protective masks and face shields if the minimum distance cannot be maintained.
HYGIENE AND CLEANLINESS
In our house, cleanliness and hygiene have always been a basic principle in order to be able to offer you an all-round perfect stay. The tendency to perfectionism is said to be in the nature of the locals of Lech, so you don’t have to worry about that. In supermarkets and on public transport, protective masks are compulsory, and at least in the supermarkets they should be available. Alternatively, a scarf can be worn over the mouth and nose, but only certified masks guarantee sufficient protection against infection.
If you still have questions, you can contact us at any time. We will keep ourselves up to date with developments and will be happy to share new insights with you – we would also be delighted to let you feel the fascination of a summer in the Lech mountains.